Interactive demos can support your customer education program, helping new customers get more value from your product more quickly, highlighting underutilized features, and engendering more customer loyalty through easier product usage.

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One of the primary ways to use interactive demos at the retention stage is through onboarding.

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When new customers start using a product, the onboarding experience sets the tone for their entire relationship with the product and your brand.

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Interactive demos can transform onboarding into an engaging and informative process.

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Instead of static tutorials or lengthy manuals, customers are guided through the setup and initial use of the product in an interactive manner. This hands on approach helps them get started more quickly and reduces frustration, making the early stages of product adoption smoother and more enjoyable.

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Plus, the interactive nature of their learning will increase knowledge retention, translating to continued use and higher customer satisfaction.

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Onboarding demos might include a setup style, how to, or show off a few key features that the particular user segment finds very valuable.

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By featuring clickable hotspots and tooltips, users can follow along with their own product and have more success and a deeper understanding of it. Plus, by embedding additional support resources, users have one place to access various materials and answers.

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Beyond onboarding, interactive demos are invaluable for explaining advanced features and functionalities.

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As customers become more familiar with the basics, they often seek to explore the product's deeper capabilities.

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Interactive demos can provide in-depth walkthroughs that showcase these advanced features, demonstrating how to apply these features in scenarios in their own lives. This type of ongoing education ensures that customers continually discover new ways to leverage the product, maximizing its value and reinforcing their decision to stick with it. Companies can keep customers informed about the latest developments and innovations by regularly updating demos with new features and best practices.

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This continuous education helps maintain customer interest and encourages the adoption of new functionalities, ensuring that the product remains a valuable asset in their operations.

‍

Customer education interactive demos could be a part of an educational demo gallery. Regular customer education emails, emails that provide information about product updates, or even other help documentation such as blogs or text or video based product guides.

Interactive demos can support your customer education program, helping new customers get more value from your product more quickly, highlighting underutilized features, and engendering more customer loyalty through easier product usage.

‍

One of the primary ways to use interactive demos at the retention stage is through onboarding.

‍

When new customers start using a product, the onboarding experience sets the tone for their entire relationship with the product and your brand.

‍

Interactive demos can transform onboarding into an engaging and informative process.

‍

Instead of static tutorials or lengthy manuals, customers are guided through the setup and initial use of the product in an interactive manner. This hands on approach helps them get started more quickly and reduces frustration, making the early stages of product adoption smoother and more enjoyable.

‍

Plus, the interactive nature of their learning will increase knowledge retention, translating to continued use and higher customer satisfaction.

‍

Onboarding demos might include a setup style, how to, or show off a few key features that the particular user segment finds very valuable.

‍

By featuring clickable hotspots and tooltips, users can follow along with their own product and have more success and a deeper understanding of it. Plus, by embedding additional support resources, users have one place to access various materials and answers.

‍

Beyond onboarding, interactive demos are invaluable for explaining advanced features and functionalities.

‍

As customers become more familiar with the basics, they often seek to explore the product's deeper capabilities.

‍

Interactive demos can provide in-depth walkthroughs that showcase these advanced features, demonstrating how to apply these features in scenarios in their own lives. This type of ongoing education ensures that customers continually discover new ways to leverage the product, maximizing its value and reinforcing their decision to stick with it. Companies can keep customers informed about the latest developments and innovations by regularly updating demos with new features and best practices.

‍

This continuous education helps maintain customer interest and encourages the adoption of new functionalities, ensuring that the product remains a valuable asset in their operations.

‍

Customer education interactive demos could be a part of an educational demo gallery. Regular customer education emails, emails that provide information about product updates, or even other help documentation such as blogs or text or video based product guides.